Subject: Arabic Language Test - Abu sufian sufian
From: Abu sufian sufian <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Mar 2021 04:34:45 -0400

| | Foreign Language Screening Test

Name | Abu sufian sufian     /  (110025) 8447671290    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir,
I hope you are doing well,
sorry for inconvenience behalf of my courier guy, please give me some some time that I will deliver your order as soon as possible and thanks for your patience ,it is the first time so just ignore it .
I hope you did not get a chance to compline again .

Thanks again for all your patience and support,
Representative

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir,
I hope you are doing well,
sorry for inconvenience behalf of my courier guy, please give me some some time that I will deliver your color as soon as possible and thanks for your patience ,it is the first time so just ignore it .
I hope you did not get a chance to compline again .

Thanks again for all your patience and support,
Representative

| |