Subject: Arabic Language Test - عثمان محمد علي
From: عثمان محمد علي <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 19 Mar 2021 02:49:02 -0400

| | Foreign Language Screening Test

Name | عثمان محمد علي    /  (0091) 7665936411    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

مرحبا  نعتذر لي التاخير ولسوء الفهم  ولكن في القريب العاجل سوف يصلك طلبك  ونعتذر مره اخره
وشكرا علي تعاونك معنا

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

نعتذر علي سوء الفهم ولكن في القريب العاجل سوف يصلك الطلب بي اللون الذي  طلبته  نعتذر مره  اخره
وشكرا علي تعاونك معنا

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