Subject: Arabic Language Test - MD IRFAN ANSARI
From: MD IRFAN ANSARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 18 Mar 2021 11:59:13 -0400

| | Foreign Language Screening Test

Name | MD IRFAN ANSARI    /  (+91) 7654233517    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer, Thanks to you for connecting to us the order no. with 9643039489, we are trying to find your solution, and your order has been sent your address. If you have not got your order, we are sorry to hurt you, we are available here everytime to hear you and to help you. You don't need to go to anywhere, we ensure you that your order will be considered for you and  will be taken action to secure your order, we will take any step to make reached your order to you as soon as possible. Thanks
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, thanks to connecting to us, the order no. with 9643039489, we read your complain, we are happy to hear you, we are available here everytime to solve your problem, we are trying to find your solution, if you have not received your chosen colur, you send your complain again, we will consider on your complain and action will be taken, you don't need to worry, we will help as soon as possible, thanks.

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