Subject: Arabic Language Test - Md Tarique Alam
From: Md Tarique Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 16 Mar 2021 04:08:29 -0400

| | Foreign Language Screening Test

Name | Md Tarique Alam    /  (91) 8090795170    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer
sorry for that , I will solve your problem.
within two days your order will reached
if you have any problem then contact on this num ....
you can track your order link here.
once again I'm so sorry.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear costumer
accepted your complain .I'm extremely sorry .
as soon as possible I will solve your problem .
sorry for that

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