Subject: Arabic Language Test - Mohammad izhar
From: Mohammad izhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 04:14:56 -0500

Foreign Language
Screening Test

Name

Mohammad
izhar    /  (+91) 8299464709    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Thanks for reaching us

We are really sorry for this behaviour.

We will reach to the courier department and will find out the situation if there
any such behaviour found we will take strict action

against delivery boy

I am raising your complaint of Id 9643039489

We will reach you as soon as possible and sorry again for this misbehavior

Regards

Mohammad Izhar

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Thanks
for reaching us

We are really sorry for this confusion.

We will reach to our customers support team and find out the problems.

We will try to solve problems as soon as possible.

I have requested to the exchange team they will reach you soon.

Sorry for this rude behaviour from our team

Regards

Mohammad izhar