Subject: Arabic Language Test - Mozaffar Ul Islam
From: Mozaffar Ul Islam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 02:39:06 -0500

Foreign Language
Screening Test

Name

Mozaffar Ul
Islam    /  (847303) 8409399604,
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Thanks for
you emailed us. I will solve your queries as soon as possible.

Based on the Situation 2 above, please draft an email response to
the customer. You don't necessarily need to know the policy of the brand, but
use the best practice from e-commerce companies that you've shopped from so far
to know the policies.

On behalf of BabyShaop Team, I want to extend
my sincerest apologies for the negative experience that you had with our courier
team.

I want to thank you for bringing this issue to our attention. We are always
looking for ways to better our service. Please resend your orders as well as I
will deliver your orders as you pleased.

I am very sorry for what happened. It was unacceptable and will never happen
again.

please Please contact customer support for any further concerns you might have.

sincerely,

Araman