Subject: Dutch Language Test - GAURAV KUMAR SINGH
From: GAURAV KUMAR SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 9 Mar 2021 05:55:52 -0500

| | Foreign Language Screening Test

Name | GAURAV KUMAR SINGH    /  (91) 6200065087    / [email-masked]
Whats your first language | Dutch
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello gud mrng/gd afternoon myself gaurav . First off sorry the bad behaviour for the courier service .and also sorry to your product is not delivered on tym because some technical issues. I'll again checking your details, address then with in 2,3 working days your product has delivered on your current address. Thanku so much giving the valuable time.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello gd mrng/ gd afternoon myself gaurav . Sorry for the mistake of your product. Your complaint has recorded in our website and process to solving . With in 2 working days without any issues your product has delivered on your address. Andr sorry again for the mistake. Thanku have gud day.

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