Subject: Arabic Language Test - Rayees Ahmad
From: Rayees Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 08:43:26 -0500

| | Foreign Language Screening Test

Name | Rayees Ahmad    /  (+91) 8757457716    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings of the Day sir

Respected sir
Sorry for your inconvenience.our company doesn't do such mistakes. I think it happened because of some technical issues. Our company assure you that such kind of mistake wouldn't to take place.we will deliver your products at time. We will try our best to improve our services. Those who causes for troubling you the strict action will be taken against them.

Thank you sir to for your email

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings of the Day
Respected sir
Your convenience is our priority. Whatever you faced it was because of some technical issue and whatever our support team have done our company will take strict action against them.we apologize for your inconvenience.

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