Subject: Arabic Language Test - Siddeg Abdelbagi
From: Siddeg Abdelbagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 02:15:20 -0500

| | Foreign Language Screening Test

Name | Siddeg Abdelbagi     /  (0091) 9121585963    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer, we apologize for the delay that occurred due to technical reasons, but make sure that your problem will be solved in the shortest time
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer, the problem is due to technical reasons, and we sincerely apologize for what happened
Thank you

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