Subject: French Language Test - Komal Rajput
From: Komal Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 01:08:05 -0500

| | Foreign Language Screening Test

Name | Komal Rajput    /  (91) 8368900767    / [email-masked]
Whats your first language | French

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Sir

Sorry for your inconvenience
I can understand your problem
I'll make sure that your order is delivered.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir

Sorry for your inconvenience
I can understand your problem
I'll make sure that your order is delivered.

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