Subject: Japanese Language Test - Anshul Makwana
From: Anshul Makwana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Nov 2020 05:36:20 -0500

Foreign Language
Screening Test

Name

Anshul
Makwana    /  (110009) 9971066428
/ [email-masked]

Whats your first language

Japanese

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hello,

Sir

Please except my sincere apology. That you have faced. This issue,This has
never happen before in our services. I ensure you that.we will take stick
actions.who ever did this.we will deliver the same along with a gift from our
side.and a apology note from us.please except. And this will never happen in
future.

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hello,

Sir,

I am apologizing you for that.we will take action against that employe.who did
this please except my sincere apology sir.and in next 2 days you will get your
same trouser which u selected along with the apology note.Thanku for cooperate
with us.