Subject: Arabic Language Test - Khan Furqan
From: Khan Furqan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Nov 2020 02:57:47 -0500

| | Foreign Language Screening Test

Name | Khan Furqan    /  (110025) 9619039329    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sir We apologize for the inconvenience
We have a exited offer for our valuable customer specially for you
If you would like to buy  we will give extra offer
It would be dispatched on time.
Is there anything else I can help you with?

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir We apologize for the inconvenience
We send you problem to our exactive
You can be sure that you will be fully supported
I am personally forwarding your complaint
Wait for sometime
Your problem will be resolved as soon as possible.

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