Subject: Arabic Language Test - Abdul Basith
From: Abdul Basith <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 04:33:17 -0500

| | Foreign Language Screening Test

Name | Abdul Basith    /  (91) 8124635925    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,

Thank you for contacting the customer support office. We are sorry to inform about the incident happened. We will get in touch with the management and will contact you soon for the further proceedings.

Thanks,
Customer support executive.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

Thank you for contacting the customer support team. We are sorry about the incident happen. We will get in touch with management and let me know reverted to you with further information.

Thanks,
Customer support executive.

| |