Subject: Arabic Language Test - Mohd Salman
From: Mohd Salman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Nov 2020 01:37:39 -0500

| | Foreign Language Screening Test

Name | Mohd Salman    /  (+91) 8858573595    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First, I apologize to him, after that I find where I made a mistake and accept with a wide heart my mistake and promise him not to make a mistake again and complete his request as soon as possible and deal with him gently even if he gets angry
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | First, I apologize to him, after that I find where I made a mistake and accept with a wide heart my mistake and promise him not to make a mistake again and complete his request as soon as possible and deal with him gently even if he gets angry

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