Subject: Arabic Language Test - Mohamed Amustafa
From: Mohamed Amustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Nov 2020 06:55:01 -0500

| | Foreign Language Screening Test

Name | Mohamed Amustafa    /  (110096) 8099397960    / [email-masked]
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation: You are working for a car company as sales representative. You have a visitor in showroom who wishes to purchase a car. What 5 questions would you ask the visitor to determine what would be a good choice for that customer?

1. What type of car you're looking for.
2. Which model are you looking for .
3. What the speed are you looking for .
4. which color are you looking for.
5. What's the price range are you looking for.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name's mohamed almustafa ,21 years old , from sudan .

I studied B.pharmacy i just finch my course and waiting for my final exam .

I worked before in telecom company in customer service field and i did worked as personal business .

In ARABIC: What according to you is the difference between good and great customer service?

خدمة العملاء الجيده هي التي تهتم بمشاكل العملاء .
خدمة العملاء الجيده هي التي تحل مشاكل العملاء في اسرع وقت وتكسبهم ثقه في التعامل .

Please answer this question in ARABIC: In 5 sentences please explain what makes you the right candidate for customer service job.

1.من ناحية اللغه ف انا اجيد اللغه من ناحية القراءة والكتابه .
2. خبرتي في التعامل مع العملاء في عملي السابق .
3. قدرتي علي حل المشاكل .
4. قدرتي في التعامل مع الناس .
5. معرفتي ان الزبون دائما علي حق .

Please answer this question in YOUR LANGUAGE: In 200 - 500 words. You need to introduce your favourite car to the visitor in the showroom. How would you do that?

مرحبا بك سيدي لدينا اليوم سيارة تويوتا هايلوكس الجديدة كليا وهي موديل العام وتحتوي علي كامل الخدمات والجديده من ناحيه الراحه و السرعه والتكنولجيا السيارة تحتوي علي معدل السرعات والتروس الجديده وكما تحتوي علي الفرامل والشرع في تحمل كل الطقوس الجديده والسصحراء الجافه وتحتوي علي مبرد الجو من شركه توبوتا ال\ي يبرد كل السيارة في اقل وقت ممكن والوقت ال\ي تحتاجه للوصول الي سرعه 100 في 6 ثواني فقط والتي ستنال اعجابك جدا.
لدينا ايضا المكابح والتي تاتي .

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