Subject: Arabic Language Test - Musab Surag
From: Musab Surag <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 30 Oct 2020 15:55:17 -0400

| | Foreign Language Screening Test

Name | Musab Surag    /  (+91) 9347033287    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first of all i will apologize to him then i will ask him to wait for some time and i will try to do my beast to make him feel satisfied..
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Musab ali surag single from Sudan i finished my degree BCA course from India..  Was working as interpreter in madenta and fortis hospital now looking for job..

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

الزبون الجيد دايما يسهل عليك عملية البيع بدون نقاشات كثيرة مما يساعد سرعة الاداء اما الزبون الثاني فهو زبون ممتاز جدا في عملية البيع بالنسبة لهذا العميل وبالطبع هو افضل من الزبون الاولاد
...

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1_لأنني احب هذي الوظيفة
2_لانها وظيفة جيدة وتتطلب الكثير من الخبرة
3_لانها وظيفة ممتعة تجمعني مع اشخاص اذكياء
4_ لانني كفء لهذه الوظيفة
5_وظيفة ممتعة فيها الكثير من التجارب العملية

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | مؤخرا قمت بزيارة الي دولة الهند بغرض الدراسة ووجدتها من اجمل دول العالم من كافة النواحي حيث يوجد فيها التعايش السلمي بين المواطنين وفي نهاية المطاف وبعد جولة في عدد من مدن الهند زرت مدينة حيدراباد ف وجدتها من احمل المدن حيث يكثر فيها المسلمين بكثافة وهنالك تسامح تاام مع باقي الأديان المختلفة وقد اعجبت بها جدا..

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