Subject: Arabic Language Test - Syed Shamsuzzama
From: Syed Shamsuzzama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 29 Oct 2020 11:39:57 -0400

| | Foreign Language Screening Test

Name | Syed Shamsuzzama    /  (8009274745) 8009274745    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will try to convince him for this time and promise him a free pizza for any mistake in the future.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I have completed arabic graduation.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | a great service will be the availabity at the office time and continuously answering the phone.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

I have experience of 1 year
I am disciplined and focused person to achieve my goals

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | I have traveled to bhopal and hyderabad and gujrat.

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