Subject: Arabic Language Test - Abdulla Swalih Mohamed
From: Abdulla Swalih Mohamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 08:07:39 -0400

Foreign Language
Screening Test

Name

Abdulla
Swalih Mohamed    /  (91) 8943792160
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

Firstly I would ask the apologize up on the company and me.
Sorry for late, I will arrange and make ready your order as much as fast I can.
I am sure that Next time you will not face like these situation. Again and again
I regret due to this unexpected event. Sir I can understand you, I will arrange
for you what ever I can, ok.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

Me swalih from kerala. Currently I am pursuing as a language
teacher of English, Urdu and Arabic, since two years. I have experience in
Translation, and also I am a translation Teacher. I am ready to work from home.
If you give me this golden opportunity I will do my best. Also I have experience
in content writing and proof reading in Three languages. (English,Urdu,
Arabic).

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

تشمل خدمة العملاء الجيدة العملاء المتكررين
، والمزيد من المبيعات ، وتدفق نقدي أفضل.
سواء كنت تمتلك مطعمًا أو صالونًا لتصفيف
الشعر أو أي نوع آخر من الأعمال التجارية ،
فإن إنشاء تجارب عملاء ممتازة باستمرار يلعب
دورًا رئيسيًا في نجاحك

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

الصبر. الصبر أمر بالغ الأهمية
لمحترفي خدمة العملاء. ...

الانتباه. ...

القدرة على التواصل بوضوح. ...

معرفة المنتج. ...

القدرة على استخدام لغة إيجابية. ...

مهارات التمثيل. ...

مهارات إدارة الوقت. ...

القدرة على قراءة العملاء

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

أنا مسرور جدا
بسفري الممتع الي دلهي في

ثم دخلت الي بستان

العالمالفائتة.وذلك اولا سرت هناك وزرت قصر
الأحمر و ساى