Subject: Arabic Language Test - Muzaffar husain
From: Muzaffar husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 26 Oct 2020 04:35:22 -0400

| | Foreign Language Screening Test

Name | Muzaffar husain    /  (+91) 9716093870    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Here,Customer satisfaction is our most priority.I will apologize. And I will arrange 2nd order for him with proper  address and then will sent a 2nd delivery  boy with one free pizza. And the earlier pizza delivered  in wrong address will be delivered  to someone  who is placing  order from near and there if it is remains to be consumed.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Myself Muzaffar Husain & Completed Alimiyat from Nadwatul ulama lucknow & M.A from JMI-N.D.Two yr. of exp. in Customer Relations.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

الزبون الواحد الذی جید ھوا ضروری لی لان ھو یقل لآخر
لکن الثانیہ لان ھوا لا جید ھوا کثیر فی المقدار لیس مفید لی ولان رئیت فی وقت الآن رئیتم مفیدا جدا

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | ھذا ضروری لی ان اقل لک فی ھذی زمان کل شخص یعمل لی الربیہ و ایضا لکن ھذا ضروری لی ان اعمل بخلوص لک ایضا والثانیہ قد عملت فی مشتشفی ثلاثۃ شہر و بعد ذالک عملت فی قسم انسورینس
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | انا مظفر  حسین ندوی جامعی رئیت الحیاۃ قد وقتا فوقتا و قرارت التقدیرا فی ھذہ الحلات و ایضا قصۃ لی حیاتی سکنت فی لکناؤ و بعد فرغۃمن دارالعلوم وکلاء سافر ال دہلی قوۃ اذ اذ دخلت فی الجامعہ الملیہ السلامیہ ھناک رئیت الحیات مختلفا جدا لان قبل ھذالایام  قرأت و چلست ومختلفا مع البنات ابدا لکن قد بدلت الوقت اذ فرغت من الجامعہ کل اصحاب فی مکان مختلفہ

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