Subject: Arabic Language Test - Meshari Alshudukhi
From: Meshari Alshudukhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 29 Aug 2020 05:08:49 -0400

| | Foreign Language Screening Test

Name | Meshari Alshudukhi    /  (0971) 7412812667    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all, I would like to apologise for the customer and also willing to give the pizza for free because you had waited for extra 15mins and that will be debited from my salary because it was my fault and next time will be very sure to confirm the call with the customer in order to check his correct address in case I have the address wrong. And and confirm with the customers to get things right
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I’m meshari alshudukhi from Saudi   Arabi I’ve finish my grade 12th from The Great Lakes in Canada .also I’ve finish my b.tech class in Mewar university in Rajasthan 4th year I like to do everything in time and I’m good at English and Arabica and I have job experience before like in Canada I was working in pizza shop and in India I’ve worked in service for phones company
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good customer is the one how is buying or have many deal in s for first and fast dealing..but great customer is the one looks for great deal or options you will confess him for the deal
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Am a perseverance person. If I don’t know something am willing to learn to get it right. Hard work pays off after all.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Riyadh my capital city I love . Because I was born in Riyadh and it because the place where I’ve grow and it’s nice city because of the mix type of people you can meet over comes from relativel city or foreign as you know capital always busy but Saudi and Riyadh its always organised

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