Subject: RE: Order #600943127 // Sku :LTE-6479080-config // Name :Zippy - Dark Twill Pants - Black // Wrong Item
From: Gaylan Barnes <[email-masked]>
To: Denmark A <[email-masked]>, Sneha Suhasini <[email-masked]>
Cc: Abdul Jaleel <[email-masked]>, Elias Ninan <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sophie Neal <[email-masked]>, Catalogue Data <[email-masked]>
Date: Tue, 18 Aug 2020 12:16:36 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

I have rechecked the color of this SKU, and it is Dark Navy Blue.

@Sneha Suhasini<mailto:[email-masked]> can you please ask the Catalogue team to update the color. It is Navy Blue & Not black as mentioned on the platform.

Thanks & Regards,
Gaylan

From: Denmark A <[email-masked]>
Sent: Tuesday, 18 August 2020 4:07 PM
To: Gaylan Barnes <[email-masked]>
Cc: Abdul Jaleel <[email-masked]>; Elias Ninan <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>; Sophie Neal <[email-masked]>
Subject: Re: Order #600943127 // Sku :LTE-6479080-config // Name :Zippy - Dark Twill Pants - Black // Wrong Item

Dear Gaylan,

Please respond and update.

Regards,
Den mark

On Sun, Aug 16, 2020 at 9:56 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Gaylan,

POMUMZ_DXB236148 for your reference.

Regards,

On Sun, Aug 16, 2020 at 9:55 AM Gaylan Barnes <[email-masked]<mailto:[email-masked]>> wrote:
Hi Denmark,

Could you please share the Mumzworld PO reference details.

@Elias Ninan<mailto:[email-masked]> please check at your end.

Thanks & Regards,
Gaylan

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 15 August 2020 11:50 AM
To: Tania Costa <[email-masked]<mailto:[email-masked]>>; Gaylan Barnes <[email-masked]<mailto:[email-masked]>>; Rakesh Mohanan <[email-masked]<mailto:[email-masked]>>; Abdul Jaleel <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Abdelmohsen basha <[email-masked]<mailto:[email-masked]>>
Subject: Order #600943127 // Sku :LTE-6479080-config // Name :Zippy - Dark Twill Pants - Black // Wrong Item

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:wrong_item_received
Comments :I receive navy blue pants. I ordered black size 4/5. So, please send me black size 5/6, not size 4/5. Thanks.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark