Subject: Re: 600860713 || Zippy ZY Magic 3-In-1 Baby Crib || Missing Piece || URGENT
From: Taqwa Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Hyacinth Joyce <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa Said <[email-masked]>, Siju Surendran <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, customer care <[email-masked]>, Amani Bani Odeh <[email-masked]>, Mohit Caleb <[email-masked]>, April De Torres <[email-masked]>
Date: Tue, 18 Aug 2020 13:01:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Kindly assist

The mattress  is missing

POMUMZ_DXB197383

Regards
Taqwa

On Sun, Aug 9, 2020 at 4:49 PM Mohit Caleb <[email-masked]> wrote:

> Hello Hyacinth,
>
> The item was already cross-checked & not available in the warehouse.
> Can we please check with the vendor if the missing parts could be provided.
>
> Thanks & Regards,
>
> On Sun, Aug 9, 2020 at 1:49 PM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up and is very upset about the delay.
>>
>> @Mostafa Said <[email-masked]> / @Mohit Caleb
>> <[email-masked]> Please assist to find the missing piece.
>>
>> Kindly check and update Today.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sat, 25 Jul 2020 at 16:13, Amani Bani Odeh <[email-masked]>
>> wrote:
>>
>>> Dears,
>>>
>>> Kind Reminder.
>>>
>>> Thanks,
>>> Amani
>>>
>>> On Thu, Jul 23, 2020 at 8:24 PM Amani Bani Odeh <[email-masked]>
>>> wrote:
>>>
>>>> Dears
>>>>
>>>> Please advise how to proceed and compensate the customer, note that the
>>>> item is out of stock.
>>>>
>>>> Thanks,
>>>> Amani
>>>>
>>>> On Thu, Jul 23, 2020 at 7:52 PM Siju Surendran <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Mostafa / Amani
>>>>>
>>>>> For the said missing item checked in warehouse but Not Found.
>>>>>
>>>>
>
> --
>
>