Subject: Re: Undelivered / Order No. 600953442_1
From: Hyacinth Joyce <[email-masked]>
To: Shajahan Kamal Batcha <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>
Date: Mon, 17 Aug 2020 17:43:54 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shajahan,

Thank you for the update. Kindly share proof of delivery.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 17 Aug 2020 at 16:55, Shajahan Kamal Batcha <[email-masked]>
wrote:

> Hi Mary,
>
>
>
> As per our driver the order directly handover to the customer. But
> customer says now not received.
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563 (Ext. 106)
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Mary Anne Agapito [mailto:[email-masked]]
> *Sent:* Monday, August 17, 2020 4:24 PM
> *To:* Shajahan Kamal Batcha <[email-masked]>
> *Cc:* Uae Lastmile <[email-masked]>; Eugene Mugisa <
> [email-masked]>; Naib Khan <[email-masked]>; customer care <
> [email-masked]>; Hyacinth Joyce <[email-masked]>
> *Subject:* Re: Undelivered / Order No. 600953442_1
>
>
>
> Hi Shajahan,
>
>
>
> May we have an update on this,please?
>
>
>
> Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Mon, Aug 17, 2020 at 12:07 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The above order is marked as delivered on 14th August however the customer
> called and informed that she did not receive the shipment.
>
>
>
> Please check and advise asap, the item is urgently needed.
>
>
>
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>