Subject: Complaint - 600954234_1// ST-FSL062011
From: Mary Anne Agapito <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, Kenneth Nwaso <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 17 Aug 2020 17:28:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

We have a customer that was extremely furious about receiving a filthy bag.

@Alina D'Souza <[email-masked]> - as discussed, please create the CRA
asap
@lastmile <[email-masked]> @Naib Khan <[email-masked]> - please
collect tomorrow
@Returns.fc <[email-masked]> @Denmark A
<[email-masked]> @Kenneth
Nwaso <[email-masked]> - please update the CRA asap when
received so we could reorder it
@Mohit Caleb <[email-masked]> @Outbound.fc <[email-masked]> -
kindly check why the item  given was in poor condition, customer wants an
explanation

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE