Subject: RE: Undelivered / Order No. 600953442_1
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Mary Anne Agapito'" <[email-masked]>
Cc: "'Uae Lastmile'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'Naib Khan'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Hyacinth Joyce'" <[email-masked]>
Date: Mon, 17 Aug 2020 16:54:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mary,

As per our driver the order directly handover to the customer. But customer says now not received.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

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From: Mary Anne Agapito [mailto:[email-masked]] 
Sent: Monday, August 17, 2020 4:24 PM
To: Shajahan Kamal Batcha <[email-masked]>
Cc: Uae Lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>; Naib Khan <[email-masked]>; customer care <[email-masked]>; Hyacinth Joyce <[email-masked]>
Subject: Re: Undelivered / Order No. 600953442_1

Hi Shajahan,

May we have an update on this,please?

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Mon, Aug 17, 2020 at 12:07 PM Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The above order is marked as delivered on 14th August however the customer called and informed that she did not receive the shipment.

Please check and advise asap, the item is urgently needed.

 

Thank you.

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE