Subject: Re: 600937361 CRA_AR_RE14110
From: Abdelmohsen basha <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Reimil Alejandro <[email-masked]>, Edwin Thomas <[email-masked]>, Suleiman Serhan <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Mon, 17 Aug 2020 16:14:46 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina,

Please notice that item now is collected in the warehouse under the old CRA
number.

@Reimil Alejandro <[email-masked]>  @Edwin Thomas
<[email-masked]>  @Suleiman Serhan <[email-masked]>

Please assist what's the right process in this case.

Thanks & BR

On Mon, 17 Aug 2020 at 15:45, Alina D'Souza <[email-masked]> wrote:

> Hi Abdelmohsen,
>
> The cra is showing closed CRA_AR_RE14110 as confirmed by Finance that it
> was received in the cancelled list, hence they closed it
>
> I have come such cases where the cras have been closed as cancelled even
> tho item has been collected.
>
> Please confirm do i create a nother cra in such cases
>
>
> Regards,
> Alina
>
> On Sun, Aug 16, 2020 at 4:07 PM Abdelmohsen basha <[email-masked]>
> wrote:
>
>> Hello Alina,
>>
>> Please clarify if you are talking about this CRA exactly as per tracker
>> this CRA status is updated by Pankaj on 16th of Aug as "Item Collected",
>> and before status changes were normal since record is created .
>>
>> Thanks
>>
>> On Sun, 16 Aug 2020 at 15:41, Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Abdulmohsen,
>>>
>>> Need your assistance the sheet if by any chance is updated as cancelled
>>> the CRA will be closed by the Finance team which then causes confusion in
>>> creating another CRA
>>>
>>> Please assist in getting correct information updated on the tracker
>>>
>>> 600937361 CRA_AR_RE14110 CRA Is showing closed and as confirmed Empost
>>> confirmed to her that they will return it back today to WH
>>>
>>> Please confirm if you need another CRA @Denmark A
>>> <[email-masked]> \
>>>
>>> Regards,
>>> Alina
>>>
>>