Subject: Order #600937433 // Sku :TC-406FZN01E // Name :Worlds Apart Frozen Junior ReadyBed // Defective
From: RP Singh TrucareFzc <[email-masked]>
To: Denmark A <[email-masked]>, Avinash TrucareFzc <[email-masked]>
Cc: customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Benoy TrucareFzc <[email-masked]>
Date: Mon, 17 Aug 2020 09:23:57 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

We will replace. Please get the defective item to your warehouse, we will exchange the item with a new one.
Please confirm.

Thanks and Regards,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Denmark A [mailto:[email-masked]]
Sent: Monday, August 17, 2020 12:55 PM
To: RP Singh TrucareFzc <[email-masked]>; Avinash TrucareFzc <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600937433 // Sku :TC-406FZN01E // Name :Worlds Apart Frozen Junior ReadyBed // Defective

Dear Rp,

Please update so we can inform customer.

Regards,
Den mark

On Sun, Aug 16, 2020 at 12:38 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Rp,

Please respond and update.

Regards,
Den mark

On Tue, Aug 11, 2020 at 8:54 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :When inflated it deflates itself so it must have been faulty. We would prefer to exchange as our friend also got one and never had this issue before.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark