Subject: Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
From: Denmark A <[email-masked]>
To: Abel <[email-masked]>
Cc: Ivy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 17 Aug 2020 12:50:23 +0400
List-Id: <ccteam.mumzworld.com>

@customer care <[email-masked]> @Alina D'Souza
<[email-masked]> Please
inform the customer.

Regards,
Den mark

On Sun, Aug 16, 2020 at 2:49 PM Abel <[email-masked]> wrote:

> Dear Team,
>
>
>
> We check the unit and the accessories.
>
> The power motor base itself can be reconditioned but the extractor blade
> bearings are damaged and its irreparable.
>
> Kindly humbly advise the customer to buy new cross blade.
>
> Once we finished reconditioning the unit we will send it to your side asap.
>
>
>
> Thanks and regards,
>
>
>
> Abel
>
> SC Technician
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, August 16, 2020 1:56 PM
> *To:* Ivy <[email-masked]>
> *Cc:* Abel <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Michael Rolle <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet
> - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>
>
>
> Dear Ivy,
>
>
>
> May we have an update on this?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Aug 9, 2020 at 10:05 AM Denmark A <[email-masked]> wrote:
>
> Dear Ivy,
>
>
>
>  Noted with thanks.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Aug 9, 2020 at 10:02 AM Ivy <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Kindly send the item to our warehouse and label it C/O ABEL - FOR REPAIR.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, August 9, 2020 9:56 AM
> *To:* Ivy
> *Cc:* Abel; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso;
> Samran Iftikhar; Michael Rolle; Abdelmohsen basha
> *Subject:* Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet
> - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>
>
>
> Dear Ivy,
>
>
>
> Find the attached sales invoice for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Aug 9, 2020 at 9:52 AM Ivy <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Good day!
>
> Please share the invoice of this order.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, August 9, 2020 9:50 AM
> *To:* Ivy; Abel
> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran
> Iftikhar; Michael Rolle; Abdelmohsen basha
> *Subject:* Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet -
> 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :The item need fixing
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>