Subject: Re: Custom Charge - 100174647_1 // awb|: 290101567382 f
From: Mary Anne Agapito <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, lastmile <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 17 Aug 2020 09:01:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

A gentle reminder on the above.

The customer wants to know why she needs to pay 611 SAR for customs charge
and is it really the right amount?

Kindly advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Aug 16, 2020 at 7:02 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> As per the customer, she was asked to pay 611 SAR by SMSA as a custom
> charge.
>
> Please clarify. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>