Subject: Re: URGENT - VIP Customer / Missing Part SKU PC-9902949 - Order No. 600944956
From: Hyacinth Joyce <[email-masked]>
To: Justine Laurenaria <[email-masked]>
Cc: Furqan hameed <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Vipul Arora <[email-masked]>
Date: Mon, 17 Aug 2020 08:17:55 +0400
List-Id: <ccteam.mumzworld.com>

Hi Justine,

Do we have an update?

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 16 Aug 2020 at 15:04, Justine Laurenaria <[email-masked]>
wrote:

> Good day Team,
>
> Vendor is currently checking this concern from their end.
> I will get back to you as soon as possible. Thank you.
>
> *Justine *
> Logistics Coordinator
>
> *M* +971 56 467 6775   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
> On Sun, Aug 16, 2020 at 2:52 PM Furqan hameed <[email-masked]>
> wrote:
>
>> +Justine Laurenaria <[email-masked]> Please check this SKU we
>> received this as sealed pack.
>>
>> PO : POMUMZ_DXB233413
>>
>> Best Regards,
>> Furqan
>>
>> ᐧ
>>
>> On Sun, Aug 16, 2020 at 2:30 PM Syed Yakoob <[email-masked]> wrote:
>>
>>> +Furqan hameed <[email-masked]> please check on this and revert
>>> back ASAP. I have checked the picked location but the missing item is not
>>> found.
>>>
>>> Best Regards,
>>>
>>>
>>> On Sun, 16 Aug 2020 at 13:59, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> Please assist ASAP, this is for a VIP customer.
>>>>
>>>> The below item is received without the mask.
>>>>
>>>>
>>>> 600944956_1 PC-9902949
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=559585> Party
>>>> Centre - Child Pj Masks Owlette Costume 5-6 Years 1
>>>>
>>>> On the website shows that the mask is included, please see the below
>>>> images for your reference.
>>>>
>>>>
>>>> Kindly check and advise on priority.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>