Subject: Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite
From: Rabia Ahmed <[email-masked]>
To: Abdulmonim <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Info <[email-masked]>, customer care <[email-masked]>, Laura Thomson <[email-masked]>, Simone van Geemen <[email-masked]>, Suzanne <[email-masked]>
Date: Sun, 16 Aug 2020 16:13:23 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

The customer cant wait anymore, please update us asap

Thanks

On Wed, Aug 12, 2020 at 1:00 PM Rabia Ahmed <[email-masked]> wrote:

>
> Any update on this?
>
> On Tue, Aug 11, 2020 at 11:46 AM Abdulmonim <[email-masked]> wrote:
>
>> Just for clarification, new mean *newborn inlay insert *only J
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Abdulmonim
>> *Sent:* Tuesday, August 11, 2020 11:40 AM
>> *To:* Rabia Ahmed <[email-masked]>
>> *Cc:* Malak Nobeh <[email-masked]>; Info <[email-masked]>;
>> customer care <[email-masked]>; Laura Thomson <[email-masked]>;
>> Simone van Geemen <[email-masked]>; Salem Mohd <[email-masked]>;
>> Suzanne <[email-masked]>
>> *Subject:* RE: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi
>> Minla High Chair Essential - Graphite
>>
>>
>>
>> Dear Rabia,
>>
>>
>>
>> It is under process, need two days more and we will provide you with new
>> one.
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Rabia Ahmed <[email-masked]>
>> *Sent:* Tuesday, August 11, 2020 10:57 AM
>> *To:* Abdulmonim <[email-masked]>
>> *Cc:* Malak Nobeh <[email-masked]>; Info <[email-masked]>;
>> customer care <[email-masked]>; Laura Thomson <[email-masked]>;
>> Simone van Geemen <[email-masked]>; Salem Mohd <[email-masked]>;
>> Suzanne <[email-masked]>
>> *Subject:* Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi
>> Minla High Chair Essential - Graphite
>>
>>
>>
>> Reminder
>>
>>
>>
>> On Mon, Jul 20, 2020 at 10:23 AM Abdul Monim <[email-masked]> wrote:
>>
>> Dear Malak,
>>
>>
>>
>> We already raised the issue to supplier (Dorel) and we are waiting them
>> answer, hopefully tomorrow.
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Malak Nobeh [mailto:[email-masked]]
>> *Sent:* Monday, July 20, 2020 7:55 AM
>> *To:* Abdul Monim <[email-masked]>
>> *Cc:* July Ann <[email-masked]>; customer care <[email-masked]>;
>> Laura Thomson <[email-masked]>; Simone van Geemen <
>> [email-masked]>; Salem Mohd <[email-masked]>;
>> [email-masked]
>> *Subject:* Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi
>> Minla High Chair Essential - Graphite
>>
>>
>>
>> Hi Abdul Monim,
>>
>> The PO #POMUMZ_DXB188454.
>>
>>
>>
>>
>>
>>
>>
>> Please advice Urgently as this is MCI case.
>>
>> Thanks.
>>
>>
>>
>> On Sun, 19 Jul 2020 at 14:47, Abdul Monim <[email-masked]> wrote:
>>
>> Dear Malak,
>>
>>
>>
>> Absolutely it is include and for us it’s first time receive this
>> complain!!!!!.
>>
>>
>>
>> Could you provide below information please:
>>
>>
>>
>> 1-      Copy of proof of purchase
>>
>> 2-      Photo or video, explaining the issues
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Malak Nobeh [mailto:[email-masked]]
>> *Sent:* Sunday, July 19, 2020 2:00 PM
>> *To:* July Ann <[email-masked]>
>> *Cc:* [email-masked]; customer care <[email-masked]>; Laura
>> Thomson <[email-masked]>; Simone van Geemen <[email-masked]>;
>> Salem Mohd <[email-masked]>
>> *Subject:* VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla
>> High Chair Essential - Graphite
>>
>>
>>
>> Hello,
>>
>> Please advise if the newborn inlay insert is included, as the customer
>> didn't receive it.
>>
>> Maxi-Cosi Minla High Chair Essential - Graphite
>> https://www.mumzworld.com/en/maxi-cosi-minla-high-chair-essential-graphite
>>
>>
>> AEW-2713750110
>>
>> Thanks.
>>
>>
>>
>> --
>>
>>
>>
>>
>> --
>>
>>