Subject: Re: Order #600638880 // Sku :BLUOBND-X2150-B5 // Name :Black+Decker - Steam Iron With Ceramic Soleplate // Defective
From: Denmark A <[email-masked]>
To: Cherry Ann Binondo <[email-masked]>
Cc: Akash Himthani <[email-masked]>, Vipin Varunny <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 16 Aug 2020 12:49:08 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please respond and update us here.

Regards,
Den mark

On Sun, Aug 9, 2020 at 8:58 AM Denmark A <[email-masked]> wrote:

> Dear Cherry,
>
> Customer again returned the item for the second time for which issue has
> not yet been resolved.
> Please replace it with the new one.
>
> Regards,
> Den mark
>
> On Tue, Jul 28, 2020 at 10:49 AM Denmark A <[email-masked]> wrote:
>
>> Dear Cherry,
>>
>> Received with thanks.
>>
>> Regards,
>> Den mark
>>
>> On Sun, Jul 19, 2020 at 3:59 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Cherry,
>>>
>>> Noted with thanks.
>>>
>>> Regards,
>>> Den mark
>>>
>>>
>>>
>>> On Sun, Jul 19, 2020 at 3:55 PM Cherry Ann Binondo <
>>> [email-masked]> wrote:
>>>
>>>> Dear Denmark,
>>>>
>>>> Please send to service center.
>>>>
>>>> Regards,
>>>>
>>>> Cherry
>>>>
>>>>
>>>>
>>>> *From:* Denmark A <[email-masked]>
>>>> *Sent:* Sunday, July 19, 2020 3:50 PM
>>>> *To:* Akash Himthani <[email-masked]>; Cherry Ann
>>>> Binondo <[email-masked]>; Nikhil Kumar <
>>>> [email-masked]>; Rais Ahmad <[email-masked]>;
>>>> Pramod Kumar Kottuvala <[email-masked]>; Vipin Varunny <
>>>> [email-masked]>; Amanpreet Singh <
>>>> [email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]
>>>> >
>>>> *Subject:* Order #600638880 // Sku :BLUOBND-X2150-B5 // Name
>>>> :Black+Decker - Steam Iron With Ceramic Soleplate // Defective
>>>>
>>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>>
>>>> Return Reason:doesnt_work_or_defective
>>>> Comments :The steam button is pressed in mode and wont pop out plus
>>>> there's no more steam coming out while the iron is in use. Please let me
>>>> know the procedure to get this fixed under warranty.
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Stay HOME Stay SAFE…
>>>>
>>>> Best Regards,
>>>>
>>>> Den mark
>>>>
>>>