Subject: Re: CRA_AR_RE14102 - Bundle items Returned Incomplete - Customer Willing To Pay
From: Abdelmohsen basha <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Ekta Jesswani <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Customer Care Team <[email-masked]>, Support <[email-masked]>, Kenneth Nwaso <[email-masked]>, Denmark A <[email-masked]>, Michael Rolle <[email-masked]>
Date: Sun, 16 Aug 2020 11:25:20 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alina and Ekta,

Please advise if you can create an order for the customer with the missing
piece only and arrange with the outbound to hand this items to the returns
team so we can process the return for the bundly item.

Thanks

On Sun, 16 Aug 2020 at 11:14, Michael Rolle <[email-masked]>
wrote:

>
> Dear Team,
>
> Item was Received in the Warehouse 08/15/2020
>
> CRA_AR_RE14102 - BNDL-SS76715+CS31715
>
>
> CS31715 - Car Seat was  received by the customer and wants the item to be
> paid by the customer as per Zendesk ticket, received only the stroller in
> Warehouse 08/15/2020
>
>
> Yaseen Mohammed  Alina Dsouza  Ekta Jesswani  - please communicate with
> the Finance Team and Technical Team how to handle the case.
>
>
> CRA cannot be received because this is a bundle item,Please advise to
> proceed.
>
>
>
> @Abdelmohsen basha <[email-masked]>     Please check the above case.
>
>
>
>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
> ᐧ
>