Subject: Re: Please Collect TODAY - Order No. 600929778 / CRA_AR_RE13770
From: Shady Elgendy <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Denmark A <[email-masked]>, Michael Rolle <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Sun, 16 Aug 2020 08:06:38 +0400
List-Id: <ccteam.mumzworld.com>

@Abdelmohsen basha <[email-masked]> What is the update here?
ᐧ

On Thu, Aug 13, 2020 at 11:10 AM Abdelmohsen basha <[email-masked]>
wrote:

> Hello Shady,
>
> Item already sent to Vendor, will update about the status by the end of
> day.
>
> Thanks
>
> On Thu, 13 Aug 2020 at 11:00, Shady Elgendy <[email-masked]> wrote:
>
>> Need ETA to close this case
>>
>> Thanks
>> ᐧ
>>
>> On Wed, Aug 12, 2020 at 1:02 PM Abdelmohsen basha <[email-masked]>
>> wrote:
>>
>>> Noted with thanks.
>>>
>>> On Wed, 12 Aug 2020 at 12:39, Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Abdelmohsen,
>>>>
>>>> Communication to the vendor done.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Wed, Aug 12, 2020 at 12:29 PM Abdelmohsen basha <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Michael,
>>>>>
>>>>> Please start communicating with the vendor and try to arrange handing
>>>>> the item to cendor ASAP.
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Wed, 12 Aug 2020, 12:22 pm Michael Rolle, <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear Shady,
>>>>>>
>>>>>> Item was received today 08/12/2020  subject to return to the vendor
>>>>>> due to the wrong item sent by the vendor.
>>>>>>
>>>>>> If it is urgent we can receive the CRA in Damage Location - and
>>>>>> Communicate with the vendor to replace the item and once the vendor
>>>>>> replaced we can adjust in our inventory.
>>>>>>
>>>>>> @Abdelmohsen basha <[email-masked]>  please advise to proceed.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> Michael R.
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, Aug 12, 2020 at 12:10 PM Shady Elgendy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +Abdelmohsen basha <[email-masked]> Please close today
>>>>>>> ᐧ
>>>>>>>
>>>>>>> On Wed, Aug 12, 2020 at 11:28 AM Naib Khan <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Shady,
>>>>>>>>
>>>>>>>> Item collected will be handed over to retrun team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards.
>>>>>>>> Naib
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, 12 Aug 2020 at 11:23, Shajahan Kamal Batcha <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Team,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Its collected and handover to the warehouse.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Shajahan K*
>>>>>>>>>
>>>>>>>>>  <http://www.timexpress.ae/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    P.O. Box : 80266
>>>>>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>>>>>    Fax : + (971) 4 255 5564
>>>>>>>>>
>>>>>>>>>    Email : [email-masked]
>>>>>>>>>    Web: www.timexpress.ae
>>>>>>>>>
>>>>>>>>> This email including its attachments are confidential and intended
>>>>>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>>>>>> If you have received this email in error, please delete it from your system
>>>>>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>>>>>> you are notified that disclosing, copying or distributing the content of
>>>>>>>>> this information is strictly prohibited.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>>>>>> *Sent:* Wednesday, August 12, 2020 10:55 AM
>>>>>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>>>>>> Returns.fc <[email-masked]>
>>>>>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>>>>>> CRA_AR_RE13770
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> @Shajahan Kamal Batcha <[email-masked]> Is this done?
>>>>>>>>>
>>>>>>>>> ᐧ
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Aug 11, 2020 at 3:29 PM Shajahan Kamal Batcha <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Hi Shady,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The driver will be collect before 05:00 Pm.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Shajahan K*
>>>>>>>>>
>>>>>>>>>  <http://www.timexpress.ae/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    P.O. Box : 80266
>>>>>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>>>>>    Fax : + (971) 4 255 5564
>>>>>>>>>
>>>>>>>>>    Email : [email-masked]
>>>>>>>>>    Web: www.timexpress.ae
>>>>>>>>>
>>>>>>>>> This email including its attachments are confidential and intended
>>>>>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>>>>>> If you have received this email in error, please delete it from your system
>>>>>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>>>>>> you are notified that disclosing, copying or distributing the content of
>>>>>>>>> this information is strictly prohibited.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>>>>>> *Sent:* Tuesday, August 11, 2020 3:16 PM
>>>>>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>>>>>> Returns.fc <[email-masked]>
>>>>>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>>>>>> CRA_AR_RE13770
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> @Shajahan .. What is the update here?
>>>>>>>>> Is this closed?
>>>>>>>>>
>>>>>>>>> ᐧ
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, Aug 10, 2020 at 3:47 PM Shajahan Kamal Batcha <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The customer informed to collect the order at reception tomorrow.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Shajahan K*
>>>>>>>>>
>>>>>>>>>  <http://www.timexpress.ae/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    P.O. Box : 80266
>>>>>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>>>>>    Fax : + (971) 4 255 5564
>>>>>>>>>
>>>>>>>>>    Email : [email-masked]
>>>>>>>>>    Web: www.timexpress.ae
>>>>>>>>>
>>>>>>>>> This email including its attachments are confidential and intended
>>>>>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>>>>>> If you have received this email in error, please delete it from your system
>>>>>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>>>>>> you are notified that disclosing, copying or distributing the content of
>>>>>>>>> this information is strictly prohibited.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>>>>>> *Sent:* Monday, August 10, 2020 3:41 PM
>>>>>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>>>>>> Returns.fc <[email-masked]>
>>>>>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>>>>>> CRA_AR_RE13770
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Is this order collected or not yet?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> ᐧ
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, Aug 10, 2020 at 8:59 AM Shajahan Kamal Batcha <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Hi Naib,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Let me inform to the courier jabbar..
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Shajahan K*
>>>>>>>>>
>>>>>>>>>  <http://www.timexpress.ae/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>    P.O. Box : 80266
>>>>>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>>>>>    Fax : + (971) 4 255 5564
>>>>>>>>>
>>>>>>>>>    Email : [email-masked]
>>>>>>>>>    Web: www.timexpress.ae
>>>>>>>>>
>>>>>>>>> This email including its attachments are confidential and intended
>>>>>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>>>>>> If you have received this email in error, please delete it from your system
>>>>>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>>>>>> you are notified that disclosing, copying or distributing the content of
>>>>>>>>> this information is strictly prohibited.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Naib Khan [mailto:[email-masked]]
>>>>>>>>> *Sent:* Monday, August 10, 2020 8:51 AM
>>>>>>>>> *To:* Shady Elgendy <[email-masked]>; Shajahan Kamal Batcha <
>>>>>>>>> [email-masked]>
>>>>>>>>> *Cc:* Hyacinth Joyce <[email-masked]>; lastmile <
>>>>>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>>>>>> customer care <[email-masked]>; Returns.fc <
>>>>>>>>> [email-masked]>
>>>>>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>>>>>> CRA_AR_RE13770
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> @Shajahan Kamal Batcha <[email-masked]>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please assist the collection arranged with Jabbar.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards.
>>>>>>>>>
>>>>>>>>> Naib
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, 10 Aug 2020 at 08:30, Shady Elgendy <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> @Naib Khan <[email-masked]> What is the update here/
>>>>>>>>>
>>>>>>>>> ᐧ
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Aug 9, 2020 at 3:05 PM Shady Elgendy <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> @Naib Khan <[email-masked]> Please confirm once pickedup
>>>>>>>>>
>>>>>>>>> ᐧ
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Aug 9, 2020 at 11:10 AM Hyacinth Joyce <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>> Hi team,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The customer called to follow up about collection and is
>>>>>>>>> very upset about the delay.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The item is not yet collected and she raised the request in July.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please assist to collect the item Today. The customer informed
>>>>>>>>> that she is available from 8PM onwards.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>>
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "Returns.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAO2cv4FBCqfpdOwPZ1bvnM%2Bo1StUgZ8JjbMLej5zg5Q-HqR%2BGA%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAO2cv4FBCqfpdOwPZ1bvnM%2Bo1StUgZ8JjbMLej5zg5Q-HqR%2BGA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Best Regards,*
>>>>>>
>>>>>> *Michael C. Rolle*
>>>>>>
>>>>> --
>>>>> You received this message because you are subscribed to the Google
>>>>> Groups "Returns.fc" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>>> an email to [email-masked].
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFfY7XtYWKgUzgogktjC4hvbh5753NCzYydfqU_GxctunesGxQ%40mail.gmail.com
>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFfY7XtYWKgUzgogktjC4hvbh5753NCzYydfqU_GxctunesGxQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>
>> --
>>
>>

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