Subject: Re: Order #600739508 // Incident #821382 // Sku :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
From: Shady Elgendy <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Babico Trading <[email-masked]>
Date: Sun, 16 Aug 2020 07:45:39 +0400
List-Id: <ccteam.mumzworld.com>

+Abdelmohsen basha <[email-masked]> Please be sure to update CC here
before EOD

Thanks
ᐧ

On Fri, Aug 14, 2020 at 5:25 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Please update CRA this is case from March.
>
> Regards,
> Alina
>
> On Sat, Mar 14, 2020 at 3:19 PM Liza Nocete <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> Please return for further evaluation.
>>
>>
>>
>>
>>
>> Regards,
>>
>> Liza
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* 14 March, 2020 3:17 PM
>> *To:* Liza Nocete <[email-masked]>
>> *Cc:* Bernadette Villahermosa <[email-masked]>; customer care <
>> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
>> Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>;
>> Babico Trading <[email-masked]>
>> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
>> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>>
>>
>>
>> Hi Liza,
>>
>>
>>
>> Please attached sales invoice for your reference.
>>
>> Also item is not used.
>>
>>
>>
>> Regards,
>>
>>
>>
>> On Sat, Mar 14, 2020 at 3:06 PM Liza Nocete <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Is the item used?
>>
>> This is from February 1 PO.
>>
>>
>>
>> Regards,
>>
>> Liza
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* 14 March, 2020 11:35 AM
>> *To:* Liza Nocete <[email-masked]>
>> *Cc:* Bernadette Villahermosa <[email-masked]>; customer care <
>> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
>> Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>;
>> Babico Trading <[email-masked]>
>> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
>> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>>
>>
>>
>> Hi Liza,
>>
>>
>>
>> Please check
>>
>>
>> POMUMZ_DXB140274
>>
>> Regards,
>> Den mark
>>
>>
>>
>> On Sat, Mar 14, 2020 at 10:32 AM Liza Nocete <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Upon checking, SKU 905123 is not included in the PO you mentioned.
>>
>> Please check again and let me know the correct PO.
>>
>>
>>
>> But this is a manufacturing defect. If ever, we will replace the item.
>>
>>
>>
>>
>>
>> Regards,
>>
>> Liza
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* 14 March, 2020 10:13 AM
>> *To:* Bernadette Villahermosa <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Liza Nocete <[email-masked]>; Kenneth Nwaso
>> <[email-masked]>; Umang Mehrotra <[email-masked]>;
>> Babico Trading <[email-masked]>
>> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
>> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>>
>>
>>
>> Hi Bernadette,
>>
>>
>>
>> Please see the below PO for the said order.
>>
>>
>>
>>
>> POMUMZ_DXB154242
>>
>>
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>>
>> On Thu, Mar 12, 2020 at 9:16 AM Bernadette Villahermosa <
>> [email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Please share me the PO ref.
>>
>>
>>
>> Regards,
>>
>> Bernadette
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Thursday, March 12, 2020 9:11 AM
>> *To:* Bernadette Villahermosa <[email-masked]>; Liza Nocete <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Umang Mehrotra <[email-masked]>
>> *Subject:* Order #600739508 // Incident #821382 // Sku
>> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Comments :One of the pair is damaged
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>>
>>

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