Subject: Wrong Package Received / CRA Request / Order #200312139
From: Omar Khaled <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Furqan hameed <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sat, 15 Aug 2020 16:50:55 +0200
List-Id: <ccteam.mumzworld.com>

Dear Zubair and Ahmed,

Customer received wrong package from iMile and we already collect the wrong
package from the customer end, and she didn't receive the below items :

Order # 200312139_1
SKU : * TCI-817939012178 / NING-BBTBRUSH-ADULT*
Courier : iMile
AWB : 607012027836

Customer want a refund for the missing items that we did not deliver on an
urgent basis, so please we need to create CRA for these items asap.

Thanks & Regards,
Omar Khaled