Subject: Re: 600929001 UPDATE CRA
From: Denmark A <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Road Rider <[email-masked]>, Naib Khan <[email-masked]>, Muhammad Ayoub <[email-masked]>, Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Shady Elgendy <[email-masked]>, Rukhsana Zafar <[email-masked]>
Date: Sat, 15 Aug 2020 16:13:27 +0400
List-Id: <ccteam.mumzworld.com>

Dear Angeli,

Item well received and bound to put back in stock to proceed with refund.

Regards,
Den mark

On Sat, Aug 15, 2020 at 3:37 PM Rukhsana Zafar <[email-masked]>
wrote:

> On 15-08-2020 03:20 PM, Road Rider wrote:
>
> Already returned to your WH.
>
> *Rgds;*
> *Muhammad Ayoub*
> 📞 +971-43246555 |📱 +971-547016546
> 📱 +971-547016254 | www.roadriderdelivery.com
>
> On Sat, 15 Aug 2020 at 15:16, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Rukhsana,
>>
>> Yes that is the item, has it been returned in the warehouse?
>>
>> Thank you.
>>
>> On Sat, 15 Aug 2020 at 15:14, Road Rider <[email-masked]>
>> wrote:
>>
>>> Dear Angeli,
>>>
>>> I'm attaching the snap for your reference, kindly check Item in the
>>> picture for identification.
>>>
>>> *Rgds;*
>>> *Muhammad Ayoub*
>>> 📞 +971-43246555 |📱 +971-547016546
>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>
>>> On Sat, 15 Aug 2020 at 15:11, Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> May we have an update on this please?
>>>>
>>>> Customer is following up on her refund, saying that time has been
>>>> collected last month but we have not received the item in the warehouse
>>>> yet.
>>>>
>>>> Please advise.
>>>>
>>>> Thank you.
>>>>
>>>> On Thu, 13 Aug 2020 at 16:04, Shady Elgendy <[email-masked]>
>>>> wrote:
>>>>
>>>>> Updates please?
>>>>> ᐧ
>>>>>
>>>>> On Thu, Aug 13, 2020 at 9:10 AM Rukhsana Zafar <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> On 13-08-2020 08:43 AM, Shady Elgendy wrote:
>>>>>>
>>>>>> @Rukhsana .. Is this order collected?
>>>>>> Please be sure to handover today
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, Aug 12, 2020 at 10:24 AM Rukhsana Zafar <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> On 12-08-2020 08:36 AM, Naib Khan wrote:
>>>>>>>
>>>>>>> +Muhammad Ayoub <[email-masked]> +Hafiz Abdul Ghaffar
>>>>>>> <[email-masked]>
>>>>>>>
>>>>>>> Please collect today without fail ASAP.
>>>>>>>
>>>>>>> CRA_AR_RE13747
>>>>>>>
>>>>>>>
>>>>>>> Regards.
>>>>>>> Naib
>>>>>>>
>>>>>>> On Wed, 12 Aug 2020 at 08:33, Shady Elgendy <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +Eugene Mugisa <[email-masked]> Please be sure to close it
>>>>>>>> today
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Tue, Aug 11, 2020 at 3:13 PM Abdelmohsen basha <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hello Last Mile team,
>>>>>>>>>
>>>>>>>>> Please check this collection and reply back with the stage of the
>>>>>>>>> item, this is updated on tracker by sabid on 26th of july to "Collection
>>>>>>>>> initiated" and so far we didn't receive the item.
>>>>>>>>>
>>>>>>>>> Please check and send feedback ASAP.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> On Tue, 11 Aug 2020 at 15:06, Shady Elgendy <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> +Abdelmohsen basha <[email-masked]> Please check where is
>>>>>>>>>> this item and close it today
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>> ᐧ
>>>>>>>>>>
>>>>>>>>>> On Tue, Aug 11, 2020 at 2:03 PM Denmark A <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear Alina,
>>>>>>>>>>>
>>>>>>>>>>> Still an item not yet received, and status update form tracker
>>>>>>>>>>> is collection initiated.
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Den mark
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Aug 11, 2020 at 1:17 PM Alina D'Souza <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> @Denmark A <[email-masked]> update cra
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Alina
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Aug 11, 2020 at 1:07 PM Naib Khan <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Alina,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Item collected as per our record.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> CRA_AR_RE13747
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Returns.fc <[email-masked]> @Abdelmohsen basha
>>>>>>>>>>>>> <[email-masked]> can you please confirmed if you
>>>>>>>>>>>>> received the item physically.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, 11 Aug 2020 at 12:44, Alina D'Souza <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please advise was initiated on 25th July customer wants a GC
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly advise asap
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>> Alina
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>> Dear Team,
>>>>>>>
>>>>>>> Greeting of the day,
>>>>>>>
>>>>>>> Apologize for the inconvenience Today we will collect the shipment
>>>>>>> and tomorrow we will given back to your WH ASAP
>>>>>>>
>>>>>>>
>>>>>>> Thanks & regards
>>>>>>> *Priyanka Jadhav*
>>>>>>> Operations Cum Sales Coordinator
>>>>>>> + 971 565268107
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Dear Team,
>>>>>>
>>>>>> We will Check & update you you ASAP
>>>>>> -- Priyanka Jadhav
>>>>>> Operations Cum Sales Coordinator
>>>>>> + 971 565268107
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>
>>>>
>>>> --
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
> Dear Team,
>
> Please give me some time to check .
>
> Thank you
> --
> *Priyata Rai*
> Operations Cum Sales Coordinator
> + 971 565268297
>