Subject: Re: Urgent: International Shipments Reship Problem
From: Pankaj Mahey <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Angeli Fontillas <[email-masked]>, Pavankumar A <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Yaseen Shaqra <[email-masked]>, Anne D’souza <[email-masked]>, lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Rodina Magdy <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sat, 15 Aug 2020 08:26:46 +0400
List-Id: <ccteam.mumzworld.com>

@Ekta Jesswani <[email-masked]>

We are received below shipments from DHL due to DG Items, So now we
don't have any option to reship with other couriers, Please suggest here,
Thanks

ID country
600950189 USA

THANKS
PANKAJ

On Tue, Aug 11, 2020 at 2:57 PM Ekta Jesswani <[email-masked]> wrote:

> Thanks Michael.
>
> @Angeli Fontillas <[email-masked]> Please send emails to the order
> numbers with CRA informing them their order is cancelled and raise refund
> requests
>
> Thanks
>
> Regards,
> Ekta
>
> On Mon, 10 Aug 2020 at 13:00, Michael Rolle <[email-masked]>
> wrote:
>
>> Dear Team,
>>
>> Below updates received  5 Orders with CRA already 08/10/2020
>>
>> ID country CRA
>> 600937051 INDIA CRAMUMZ_DXB13369
>> 600937852 CANADA
>> 600939957 UK CRAMUMZ_DXB13370
>> 600942512 INDIA CRAMUMZ_DXB13371
>> 600939983 UK CRAMUMZ_DXB13372
>> 600940523 US CRAMUMZ_DXB13373
>> ᐧ
>>
>> On Mon, Aug 10, 2020 at 8:57 AM Pavankumar A <[email-masked]>
>> wrote:
>>
>>> Dear Ekta,
>>>
>>> As suggested by you, we can remove loose batteries and reship again with
>>> dhl *600937852,*
>>>
>>> @Returns.fc <[email-masked]>  @Michael Rolle
>>> <[email-masked]> @Denmark A <[email-masked]> Below
>>> shipments cancelled as per CC confirmation apart from highlighted in yellow.
>>>
>>>
>>> Please confirm after received, Thanks
>>>
>>> and Share CRA Here,
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Aug 9, 2020 at 12:39 PM Ekta Jesswani <[email-masked]>
>>> wrote:
>>>
>>>> Hi Pavan,
>>>>
>>>> Can we not remove the batteries and ship it out to the customer?
>>>> Please let me know if it is feasible or else we will send email to all
>>>> the customers
>>>>
>>>> Regards,
>>>> Ekta
>>>>
>>>> On Sun, 9 Aug 2020 at 12:31, Pavankumar A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Ekta,
>>>>>
>>>>> Thanks for advice and
>>>>>
>>>>> Below item contain  loose batteries inside as per DHL Reason for
>>>>> return,
>>>>>
>>>>>
>>>>>
>>>>> So Please suggest here, Thanks
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Aug 9, 2020 at 11:51 AM Ekta Jesswani <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Pavankumar,
>>>>>>
>>>>>> Checked the orders and most of them are hand sanitizers and sprays;
>>>>>> due to the alcohol content, carriers do not want to take it.
>>>>>> The chances of any other courier company carrying these items are
>>>>>> less.
>>>>>>
>>>>>> We will email the customers and process refunds for these orders.
>>>>>> @Returns.fc <[email-masked]> Please create CRA's for these
>>>>>> orders
>>>>>>
>>>>>> *Order 600937852 can be shipped - this is a toy and nothing dangerous
>>>>>> about it. *
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Ekta
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, 9 Aug 2020 at 11:36, Pavankumar A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Ekta,
>>>>>>>
>>>>>>> We are received below shipments from DHL due to DG Items, So now we
>>>>>>> don't have any option to reship with other couriers, Please suggest here,
>>>>>>> Thanks
>>>>>>>
>>>>>>> ID country
>>>>>>> 600937051 INDIA
>>>>>>> 600937852 CANADA
>>>>>>> 600939957 UK
>>>>>>> 600942512 INDIA
>>>>>>> 600939983 UK
>>>>>>> 600940523 US
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> *Pavankumar A*
>>>>>>> Last Mile Operations
>>>>>>>
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>>>>>
>>>>> *Pavankumar A*
>>>>> Last Mile Operations
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>>>
>>> --
>>>
>>> Regards,
>>>
>>> *Pavankumar A*
>>> Last Mile Operations
>>>
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>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
>
>
> --
> *Regards, *
>
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