Subject: Re: Order #600739508 // Incident #821382 // Sku :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Babico Trading <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Fri, 14 Aug 2020 17:25:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please update CRA this is case from March.

Regards,
Alina

On Sat, Mar 14, 2020 at 3:19 PM Liza Nocete <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> Please return for further evaluation.
>
>
>
>
>
> Regards,
>
> Liza
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 14 March, 2020 3:17 PM
> *To:* Liza Nocete <[email-masked]>
> *Cc:* Bernadette Villahermosa <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Babico Trading <[email-masked]>
> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>
>
>
> Hi Liza,
>
>
>
> Please attached sales invoice for your reference.
>
> Also item is not used.
>
>
>
> Regards,
>
>
>
> On Sat, Mar 14, 2020 at 3:06 PM Liza Nocete <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Is the item used?
>
> This is from February 1 PO.
>
>
>
> Regards,
>
> Liza
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 14 March, 2020 11:35 AM
> *To:* Liza Nocete <[email-masked]>
> *Cc:* Bernadette Villahermosa <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Babico Trading <[email-masked]>
> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>
>
>
> Hi Liza,
>
>
>
> Please check
>
>
> POMUMZ_DXB140274
>
> Regards,
> Den mark
>
>
>
> On Sat, Mar 14, 2020 at 10:32 AM Liza Nocete <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Upon checking, SKU 905123 is not included in the PO you mentioned.
>
> Please check again and let me know the correct PO.
>
>
>
> But this is a manufacturing defect. If ever, we will replace the item.
>
>
>
>
>
> Regards,
>
> Liza
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 14 March, 2020 10:13 AM
> *To:* Bernadette Villahermosa <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Liza Nocete <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>;
> Babico Trading <[email-masked]>
> *Subject:* Re: Order #600739508 // Incident #821382 // Sku
> :BDM-905123-CONFIG // Attipas - Two Style Shoes Socks Navy M // Damaged
>
>
>
> Hi Bernadette,
>
>
>
> Please see the below PO for the said order.
>
>
>
>
> POMUMZ_DXB154242
>
>
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
> On Thu, Mar 12, 2020 at 9:16 AM Bernadette Villahermosa <[email-masked]>
> wrote:
>
> Hi Denmark,
>
>
>
> Please share me the PO ref.
>
>
>
> Regards,
>
> Bernadette
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, March 12, 2020 9:11 AM
> *To:* Bernadette Villahermosa <[email-masked]>; Liza Nocete <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* Order #600739508 // Incident #821382 // Sku :BDM-905123-CONFIG
> // Attipas - Two Style Shoes Socks Navy M // Damaged
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Comments :One of the pair is damaged
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
>