Subject: Re: Order Number 600811300
From: Anas nazzal <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>, Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>, Tech Team <[email-masked]>
Date: Fri, 14 Aug 2020 09:26:56 +0400
List-Id: <ccteam.mumzworld.com>

Dear Sagar,

KIndly advise if we can create GC to the customer as Pradeep confirms that
Partial refund to Ygag Gc is not allowed.

Please note that the below customer [email-masked] redeemed  the code
for order 600811300, but she requested to return and refund one item worth
170 AED.
The refund to the gift code was done but the code itself has been expired.

Best Regards,
Anas Nazzal

On Mon, Aug 10, 2020 at 10:27 AM Pradeep M <[email-masked]> wrote:

> Hi Anas,
>
> Partial refund to Ygag Gc is not allowed.
>
> Thanks,
> Pradeep M
>
> On 08/08/2020 02:17 PM, Anas nazzal wrote:
>
> Dear Pradeep,
>
> Kindly share the latest update on the below.
>
> Best Regards,
> Anas Nazzal
>
> On Mon, Aug 3, 2020 at 10:44 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Pradeep,
>>
>> Please note that the below customer [email-masked] redeemed  the
>> code for order 600811300, but she requested to return and refund one item
>> worth 170 AED.
>> The refund to the gift code was done but the code itself has been expired.
>> Kindly assist and extend the code so the customer will be able to redeem
>> the code for another orders.
>>
>> Best regards,
>> Anas Nazzal
>>
>>
>>
>> On Mon, Aug 3, 2020 at 10:06 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly note that the refunded amount 170 AED has not been credited in
>>> the GC yet,
>>> Email ID   [email-masked]
>>> Please find the screenshots below for the same
>>>
>>>
>>> Best Regards
>>> Anas Nazzal
>>>
>>
>