Subject: Re: 100132294- Cancellation
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Ronald Gaviola <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Thu, 13 Aug 2020 17:27:35 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> Please we need to close this today.

On Thu, Aug 13, 2020 at 12:40 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Any news on this?
>
> Please advise. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Aug 10, 2020 at 2:38 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> This is ageing for so long. Please help us close the case once and for
>> all.
>>
>> Please provide the CRA for the said item.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Aug 6, 2020 at 1:16 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Any update on this, please?
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Mon, Aug 3, 2020 at 12:21 PM Hussain Firoz Miyagamwala <
>>> [email-masked]> wrote:
>>>
>>>> @Zubair Wahid <[email-masked]> Please double check and advise
>>>> the missing item in CRA
>>>>
>>>>
>>>> On Mon, Aug 3, 2020 at 12:20 PM Ronald Gaviola <[email-masked]>
>>>> wrote:
>>>>
>>>>> +Hussain Firoz Miyagamwala <[email-masked]>  FYI
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>> Ronald
>>>>>
>>>>>
>>>>> On Mon, Aug 3, 2020 at 12:15 PM Muhammad Habib <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Ronald,
>>>>>>
>>>>>> LFS record shows that mentioned item was packed
>>>>>>
>>>>>> On Mon, Aug 3, 2020 at 11:54 AM Ronald Gaviola <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +Outbound.fc <[email-masked]>
>>>>>>>
>>>>>>> Please check and confirm if this was packed *PST-VT80-166603*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Ronald
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Aug 3, 2020 at 11:20 AM Hussain Firoz Miyagamwala <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Ronald,
>>>>>>>>
>>>>>>>> Can you check and update ?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Aug 3, 2020 at 11:13 AM Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Hussain and Ronald,
>>>>>>>>>
>>>>>>>>> Any update on this case, please?
>>>>>>>>>
>>>>>>>>> The customer is asking for a refund.
>>>>>>>>>
>>>>>>>>> Please update us urgently.
>>>>>>>>>
>>>>>>>>> Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Jul 26, 2020 at 9:08 AM Mary Anne Agapito <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hello Team,
>>>>>>>>>>
>>>>>>>>>> Any news on this case, please?
>>>>>>>>>>
>>>>>>>>>> The customer is very upset and keeps on asking for his money back.
>>>>>>>>>>
>>>>>>>>>> Please let's resolve this issue ASAP
>>>>>>>>>>
>>>>>>>>>> Thank you
>>>>>>>>>> Warm Regards,
>>>>>>>>>>
>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>> Customer Care Representative
>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Thu, Jul 23, 2020 at 11:28 AM Mary Anne Agapito <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Team,
>>>>>>>>>>>
>>>>>>>>>>> Any update on this, please?
>>>>>>>>>>>
>>>>>>>>>>> The customer keeps on following up and asking for his refund.
>>>>>>>>>>>
>>>>>>>>>>> Please we need an urgent update. This is long overdue.
>>>>>>>>>>>
>>>>>>>>>>> Thank you
>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Jul 21, 2020 at 5:57 PM Hussain Firoz Miyagamwala <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> @Ronald Gaviola <[email-masked]> We found the missing
>>>>>>>>>>>> item in the CRA
>>>>>>>>>>>> Can you check if it was dispatched properly from Dubai ?
>>>>>>>>>>>> Below is the missing item
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>  *PST-VT80-166603*
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Jul 21, 2020 at 5:53 PM Zubair Wahid <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Hussain
>>>>>>>>>>>>> The below are the received items in our warehouse.
>>>>>>>>>>>>> 100132294 1013000037958 529666 735282438677 1 Munchkin -
>>>>>>>>>>>>> Love-A-Bowls 4pack MW-43867
>>>>>>>>>>>>> 100132294 1013000037958 710389 9421903711281 1 Haakaa -
>>>>>>>>>>>>> Silicone Finger Brush - Clear JBC-BHK027
>>>>>>>>>>>>> 100132294 1013000037958 8059147053426 8059147053426 1 ChiccoÂ®
>>>>>>>>>>>>> Eau De Cologne (New Fragrance) 100Ml GT-CH02801-10
>>>>>>>>>>>>> 100132294 1013000037958 8718117603459 8718117603459 3 Aptamil
>>>>>>>>>>>>> Digestive Comfort 1 Infant Formula Milk, 900g TM-47341
>>>>>>>>>>>>> 100132294 1013000037958 942136 1000009803564 1 Tommee Tippee
>>>>>>>>>>>>> Explora Roll and Go Bib - Green TT46351461-GreenIf the
>>>>>>>>>>>>> mentioned item was not cancelled this needs to be confirmed by the wimo
>>>>>>>>>>>>> team who returned the order.
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, Jul 21, 2020 at 4:45 PM Hussain Firoz Miyagamwala <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan
>>>>>>>>>>>>>> <[email-masked]> Can we please close this today
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Fri, Jul 17, 2020 at 10:02 AM Mary Anne Agapito <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Hussain,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please create the CRA for one more item. SKU:
>>>>>>>>>>>>>>> *PST-VT80-166603*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> There has been no item delivered to the customer and very
>>>>>>>>>>>>>>> upset about the delay.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 9:44 AM Mary Anne Agapito <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Hussain,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> This is long overdue. Please create the CRA for one item
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *PST-VT80-166603*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Jul 5, 2020 at 8:33 AM Mary Anne Agapito <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Hussain,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> May we have an update on this, please?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> There is one item you have missed and it also needs the
>>>>>>>>>>>>>>>>> CRA.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please create the CRA for - *PST-VT80-166603*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Need your urgent attention. Thank you
>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jul 1, 2020 at 9:22 AM Mary Anne Agapito <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Hussain,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please create the CRA asap.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We need to raise a refund.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sat, Jun 27, 2020 at 4:51 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Hussain,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> As per the record, t was you who created the CRA for
>>>>>>>>>>>>>>>>>>> this order on
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> There is one item you have missed and it also needs the
>>>>>>>>>>>>>>>>>>> CRA.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please create the CRA for - *PST-VT80-166603*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> The customer keeps on following up on refund and we are
>>>>>>>>>>>>>>>>>>> unable to initiate because of this one item.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Awaiting your reply. Thank you
>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 6:59 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi Denmark,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> As per our conversation, the item mentioned above is
>>>>>>>>>>>>>>>>>>>> not there, hence, it has not been included on the CRA.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Is there anyway we could trace who created the CRA and
>>>>>>>>>>>>>>>>>>>> received it?
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Please assist. This is long overdue.
>>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Fri, Jun 19, 2020 at 1:14 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> A gentle reminder on the above.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Wed, Jun 17, 2020 at 6:58 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> One item has been missed when CRA (CRAKTM6408) was
>>>>>>>>>>>>>>>>>>>>>> created.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Please update to initiate the refund.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Fri, Jun 12, 2020 at 4:51 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> The CRA created was incomplete. There is one item
>>>>>>>>>>>>>>>>>>>>>>> that was missed.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> 100132294 PST-VT80-166603
>>>>>>>>>>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=472178> VTech
>>>>>>>>>>>>>>>>>>>>>>> - Tiny Tot Driver
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please update the CRA to initiate a refund. Also,
>>>>>>>>>>>>>>>>>>>>>>> pls advise when done.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Wed, May 13, 2020 at 12:20 PM Reports Wimo <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Dear Ronald,
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Well noted.
>>>>>>>>>>>>>>>>>>>>>>>> We will return the shipment as soon as possible.
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> *Naveed Hussain – *Customer Happiness Executive
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>>>>>>>>>>>>>>>>>>>>>>> *@:* [email-masked] *W*: www.wimoapp.com
>>>>>>>>>>>>>>>>>>>>>>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Wed, May 13, 2020 at 11:52 AM Ronald Gaviola <
>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> @Reports WimoShip <[email-masked]> Naveed.
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> FYA- 1013000037958
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>>>>>>> Ronald
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, May 13, 2020 at 10:56 AM Hussain Firoz
>>>>>>>>>>>>>>>>>>>>>>>>> Miyagamwala <[email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> This from Dubai, Please check with Ronald
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> @Ronald Gaviola <[email-masked]> FYI
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> On Sun, May 10, 2020 at 11:40 AM Michaela Manibo <
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Please advise courier to get this order returned
>>>>>>>>>>>>>>>>>>>>>>>>>>> ASAP.  Customer cannot receive and is waiting for the refund.
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> --
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>>>>>>> Groups "Outbound.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2BzP37YwCB5ywuyAR555H2sZSezwsHwH526F9Aue7wOvt%2BCG7A%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2BzP37YwCB5ywuyAR555H2sZSezwsHwH526F9Aue7wOvt%2BCG7A%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> Thanks & regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>>