Subject: Re: Product request - MD-BEFRHN200
From: Radwa Ali <[email-masked]>
To: April Garrido <[email-masked]>
Cc: Ashley Fernandes <[email-masked]>, Cristy Gallardo <[email-masked]>, Priya Ramasamy <[email-masked]>, customer care <[email-masked]>
Date: Thu, 13 Aug 2020 16:28:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,
The customer is willing to wait till september.How can we ensure one piece
will be reserved for him ?
*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Thu, Aug 13, 2020 at 4:15 PM April Garrido <[email-masked]> wrote:

> Hi Ashley,
>
>
>
> Good afternoon.
>
>
>
> Thank you for the email.
>
>
>
> Unfortunately we don’t have any stock available for [BEFRHN200], and next
> ETA is mid- September.
>
> However, we have the below item that you can offer to your customer as
> alternative.
>
>
>
> * [B200TIPIN] Childhome Tipi Bed Frame 90x200cm Natural*
>
>
>
> *RSP:427.62 aed (excl VAT)*
>
>
>
> *Let us know if your customer is willing to wait for the next ETA or if
> will go with the alternative given.*
>
>
>
> Looking forward to hear from you.
>
>
>
> Kind regards,
>
> *APRIL* GARRIDO
>
> SALES ASSISTANT
>
>
>
> DUBAI SILICON OASIS FREE ZONE
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
> PO BOX 450201  •  DUBAI - UAE
>
>
> *M  *+971 56 723 6762  •  *T  *+971 4 326 3080 - Ext. 222
>
>
>
>
>
>
>
>
>
>
>
>
>
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> *From:* Ashley Fernandes <[email-masked]>
> *Sent:* Thursday, August 13, 2020 4:04 PM
> *To:* April Garrido <[email-masked]>; Jeno Serenio <
> [email-masked]>
> *Cc:* Radwa Ali <[email-masked]>; Cristy Gallardo <
> [email-masked]>; Priya Ramasamy <[email-masked]>; customer
> care <[email-masked]>
> *Subject:* Re: Product request - MD-BEFRHN200
>
>
>
> ++ @April Garrido <[email-masked]> @Jeno Serenio
> <[email-masked]>
>
>
>
> Kindly assist on the below.
>
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E*
> [email-masked]
>
> *A* B 407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
> UAE
>
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>
> On Thu, Aug 13, 2020 at 3:48 PM <[email-masked]> wrote:
>
> Hi All,
>
>
>
> Please assist urgently with the SKU above.
>
> The customer was mistakenly advised the item will be available for
> purchase today when the piece we received was committed into another order
> and now its OOS everywhere.
>
> Please advise if you have any other toddler bed that has the same shape
> for the frame with in the price range of 800 AED ?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>