Subject: RE: Product request - MD-BEFRHN200
From: April Garrido <[email-masked]>
To: Ashley Fernandes <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Cristy Gallardo <[email-masked]>, Priya Ramasamy <[email-masked]>, customer care <[email-masked]>
Date: Thu, 13 Aug 2020 12:15:17 +0000
List-Id: <ccteam.mumzworld.com>

Hi Ashley,

Good afternoon.

Thank you for the email.

Unfortunately we don’t have any stock available for [BEFRHN200], and next ETA is mid- September.
However, we have the below item that you can offer to your customer as alternative.

 [B200TIPIN] Childhome Tipi Bed Frame 90x200cm Natural

RSP:427.62 aed (excl VAT)

Let us know if your customer is willing to wait for the next ETA or if will go with the alternative given.

Looking forward to hear from you.

Kind regards,
APRIL GARRIDO
SALES ASSISTANT

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 56 723 6762  •  T  +971 4 326 3080 - Ext. 222

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From: Ashley Fernandes <[email-masked]>
Sent: Thursday, August 13, 2020 4:04 PM
To: April Garrido <[email-masked]>; Jeno Serenio <[email-masked]>
Cc: Radwa Ali <[email-masked]>; Cristy Gallardo <[email-masked]>; Priya Ramasamy <[email-masked]>; customer care <[email-masked]>
Subject: Re: Product request - MD-BEFRHN200

++ @April Garrido<mailto:[email-masked]> @Jeno Serenio<mailto:[email-masked]>

Kindly assist on the below.

Thanks and Regards,
Ashley Fernandes
Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E [email-masked]<mailto:[email-masked]>
A B 407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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On Thu, Aug 13, 2020 at 3:48 PM <[email-masked]<mailto:[email-masked]>> wrote:
Hi All,

Please assist urgently with the SKU above.
The customer was mistakenly advised the item will be available for purchase today when the piece we received was committed into another order and now its OOS everywhere.
Please advise if you have any other toddler bed that has the same shape for the frame with in the price range of 800 AED ?

Best Regards,
Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE