Subject: Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
From: Taqwa Ali <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: "Asad ." <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Angeli Fontillas <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Thu, 13 Aug 2020 16:00:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

The CM received only 2 items from _1, the last item is missing.

Regards
Taqwa

On Thu, Aug 13, 2020 at 3:56 PM Taqwa Ali <[email-masked]> wrote:

> Dear Vipul
>
> The CM did not receive the missing item, she keeps calling to follow up.
>
> Regards
> Taqwa
>
> On Thu, Aug 13, 2020 at 2:53 PM Vipul Arora <[email-masked]> wrote:
>
>> Dear Taqwa,
>>
>> Missing item was shipped and already delivered on 6th August. Same was
>> updated old ticket 1194454.
>>
>> Please confirm with the customer and let m know if not solved.
>>
>> @Asad <[email-masked]> : fyi
>>
>>
>>
>> ᐧ
>>
>> On Thu, 13 Aug 2020 at 14:35, Asad . <[email-masked]> wrote:
>>
>>> @[email-masked] <[email-masked]>
>>>
>>>
>>>
>>> Adding Vipul to check the old files which might tell us if we have
>>> re-shipped or we need to refund?
>>>
>>>
>>>
>>> Kind Regards,
>>>
>>> *Asad Pirzada*
>>> Chief Operations Officer
>>>
>>> *M * +971 504 09 5386
>>> *E* [email-masked]
>>>
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
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>>>
>>> *From: *Taqwa Ali <[email-masked]>
>>> *Date: *Thursday, 13 August 2020 at 2:33 PM
>>> *To: *Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <
>>> [email-masked]>, Asad <[email-masked]>
>>> *Cc: *Angeli Fontillas <[email-masked]>, Ahmed Irfan <
>>> [email-masked]>, customer care <[email-masked]>, Yaseen
>>> Shaqra <[email-masked]>
>>> *Subject: *Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
>>>
>>>
>>>
>>> Dear Team
>>>
>>>
>>>
>>> Please assist, and update, CM want a refund
>>>
>>>
>>>
>>> MISSING ITEM SINCE 15-May
>>>
>>>
>>>
>>> @Zubair Wahid <[email-masked]>  @Ahmed Irfan <[email-masked]>
>>>
>>>
>>>
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Taqwa
>>>
>>>
>>>
>>> On Mon, Aug 3, 2020 at 12:29 PM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>>> update us urgently
>>>
>>>
>>>
>>> On Sat, Aug 1, 2020 at 1:35 PM Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>> Hello Team,
>>>
>>>
>>>
>>> Please update, customer is constantly following up.
>>>
>>>
>>>
>>>
>>>
>>> On Wed, 22 Jul 2020 at 17:41, Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>> Hi Zubair and Ahmed,
>>>
>>>
>>>
>>> Please note that the customer confirmed that she did not
>>> receive the below item
>>>
>>>
>>>
>>> KSA-TT-LIT-644658
>>>
>>>
>>>
>>> the customer wants a refund urgently or she will complain to DED
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>> *Error! Filename not specified.*
>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Regards,*
>>>
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Mohammed*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>> *Error! Filename not specified.*
>>>
>>>