Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michael Rolle <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Thu, 13 Aug 2020 14:00:56 +0400
List-Id: <ccteam.mumzworld.com>

DearTeam,

CRAMUMZ_DXB13481 CRA created for 3 items  of 1 package received from
Security 08/13/2020.

Best Regards,

Michael R.
ᐧ

On Wed, Aug 5, 2020 at 10:45 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
> update here
>
>
> On Wed, Aug 5, 2020 at 10:41 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Kind reminder on the CRA.  We need to issue full refund for the customer.
>>
>> Thanks
>>
>>
>>
>> On Sat, Jul 25, 2020 at 9:36 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Please assist on this issue. It's been more than 3 months now.
>>>
>>> @Returns.fc <[email-masked]>
>>>
>>>  4 items were dispatched and order was marked returned since May but
>>> only one has the CRA. We need to refund the rest of undelivered items.
>>>
>>> Thank you
>>>
>>>
>>>
>>> On Sat, Jul 18, 2020 at 10:51 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> TEam,
>>>>
>>>> Can we have an update on this please?  We  need to issue a refund for
>>>> the undelivered items
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>> On Sat, Jul 4, 2020 at 9:23 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> @Returns.fc <[email-masked]>
>>>>>
>>>>> Please assist on this case. 4 items were dispatched and order was
>>>>> marked returned since May but only one has the CRA
>>>>>
>>>>> Thank you
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>>
>>>>>> Team,
>>>>>>
>>>>>> May we please have an update on this? Cu is following up the refund
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>>>>> Pls assist on the CRA for the 3 other items . thanks
>>>>>>>
>>>>>>> @Returns.fc <[email-masked]>  pls confirm
>>>>>>>
>>>>>>>
>>>>>>> MD-305410
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>>>>>>> - Zoo Unicorn Phone
>>>>>>>
>>>>>>> MD-307152
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>>>>>>> Hop - Silver Lining Cloud Rain Stick Rattle
>>>>>>>
>>>>>>> 33000-P
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>>>>>>> - Iswimsafe Infant Neck Floater - Pink
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if
>>>>>>>> this order is received at the warehouse and create CRA
>>>>>>>>
>>>>>>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Moataz,
>>>>>>>>>
>>>>>>>>> I hope you are doing well.
>>>>>>>>>
>>>>>>>>> The customer for this order contacted and notified that her
>>>>>>>>> shipment was returned, the tracking shows the same.
>>>>>>>>>
>>>>>>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>>>>>>
>>>>>>>>> If there are any issues please let me know.
>>>>>>>>>
>>>>>>>>> Kind Regards,
>>>>>>>>>
>>>>>>>>> Mohammed
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> *Best regards,*
>>>>>>>> *Moataz Salah El-Din*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>> www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>> --
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-- 
*Best Regards,*

*Michael C. Rolle*