Subject: Re: Order #600938124 // Sku :AWL-BB1 // Name :Bumble & Bird - Robin Compact Stroller - Black // DAMAGED
From: Maria Katrina Bautista <[email-masked]>
To: Chirin Khawatmi <[email-masked]>
Cc: Denmark A <[email-masked]>, angelia <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Radwa Ali <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Thu, 13 Aug 2020 16:03:25 +0800
List-Id: <ccteam.mumzworld.com>

Hello team,

Can we place the replacement order right away?

Please advise.

Thank you

On Mon, 10 Aug 2020 at 16:18, Chirin Khawatmi <[email-masked]> wrote:

> Please offer the customer a replacement.
> I will forward and discuss the issue with supplier.
>  Thanks.
>
> On Mon, Aug 10, 2020 at 10:37 AM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint.
>>
>>
>> Return Reason:received_damaged_not_as_new
>> Comments :Broken I need a replacement with the same item
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>
>
> --
>
> *Chirin Khawatmi*
> International Brand Manager
>
> *P* +971 58 530 5300
> *E* [email-masked] <[email-masked]>
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>
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