Subject: Re: VIP CUSTOMER - ESCALATED MCI CASE - 9 ITEMS MISSING - KSA WAREHOUSE - URGENT -200294002- #1234720 - IMILE 606022083377
From: Vipul Arora <[email-masked]>
To: "Asad ." <[email-masked]>, Malak Nobeh <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>, Ronald Gaviola <[email-masked]>
Date: Thu, 13 Aug 2020 11:30:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Malak,

As per SKU mentioned by you in trail mail it says that complete order is
not delivered. Order has 9 SKU and you have mentioned all missing items. I
am sure it is not possible.

I see one CRAKTM9261 is already created for.
KSA-AHG-FG10544_FGKC216149_9-10Y
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1156337>

@Hussain Firoz Miyagamwala <[email-masked]> Can you please who
shared you to create above CRA.

Thanks
Vipul
ᐧ

On Thu, 13 Aug 2020 at 09:57, Asad . <[email-masked]> wrote:

> Adding Vipul
>
>
>
> Please check the status on our files and tell me what is the status of
> this order?
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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> *From: *Malak Nobeh <[email-masked]>
> *Date: *Thursday, 13 August 2020 at 9:53 AM
> *To: *Zubair Wahid <[email-masked]>
> *Cc: *Ahmed Irfan <[email-masked]>, customer care <
> [email-masked]>, KSA Lastmile <[email-masked]>, "Raghu
> Nalloor (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala
> <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady
> Elgendy <[email-masked]>, Ronald Gaviola <[email-masked]>,
> Asad <[email-masked]>
> *Subject: *VIP CUSTOMER - ESCALATED MCI CASE - 9 ITEMS MISSING - KSA
> WAREHOUSE - URGENT -200294002- #1234720 - IMILE 606022083377
>
>
>
> Dears,
>
> The customer didn't receive the below SKU'S, please advice where is the
> items or Create CRA so we can process the refund,the case pending for a
> very LONG TIME.
>
>
>
>
>
>
>
>
>
> *KSA-AHG-FG10422_FGKC40151_2-3Y KSA-AHG-FG10416_FGKC261052_18-24M
> KSA-AHG-FG10464_FGKC40144_7-8Y KSA-AHG-FG10490_FGKC40150_5-6Y
> KSA-AHG-FG10420_FGKC40144_18-24M KSA-AHG-FG10680_FGKC40151_9-10Y
> KSA-AHG-FG10544_FGKC216149_9-10Y KSA-AHG-FG10721_FGKC40152_7-8Y
> KSA-AHG-FG10459_FGKC40152_7-8Y*
>
>
>
> Thank you.
>
>
>
>
> --
>
>