Subject: Re: 16298961
From: Urvika Chaudhary <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Viraat Joshi <[email-masked]>, Valentina Bonente <[email-masked]>
Date: Tue, 5 Jun 2018 13:20:26 +0530 (IST)

Hi Brian, 

Feedback has been shared with Valentina. She has been advised to carefully read and understand the query. 
Agent is advised to take complete ownership of the case and not to wrap up the case without resolving it. 

Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked] 

From: "Brian Sexton" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Viraat Joshi" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Sunday, June 3, 2018 1:49:58 PM 
Subject: FW: 16298961 

Hi Viraat, Urvika, 

Could you please review this case with Valentina tomorrow? 

Kind regards, 

Brian 

From: John Meerholz 
Sent: Friday 1 June 2018 13:00 
To: Brian Sexton <[email-masked]> 
Subject: 16298961 

Hey Brian could you review with Valentina Bonente 

Buyer claims they received two tickets and gets a random blurb back, seller called so we are resolving but buyer has no clue 

Thanks 

John