Subject: FW: LSM Joining Case Test - Deepak Verma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 29 May 2018 09:45:14 +0000

From: Deepak Verma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 May 2018 at 3:06 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "Meenakshi Pandita (HR-LSM)" <[email-masked]<mailto:[email-masked]>>, Office <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Deepak Verma

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Deepak  Verma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201301) 9855348994
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    This response is appropriate according to me as we must have to confirm about the updated address where the ticket is to be sent and there should be someone to sign and collect the delivery if buyer is not available at the instant. So buyer can inform the hotel/staff for the expected delivery of his order and receive it without any hassle.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Understanding of query and giving the best possible solution is one of the key difference.
As to providing or fulfilling the requirements of a customer, we should must have deep knowledge about the process associated so we can quickly resolve the problem and raise the level of trust between customer and company for long time consumer goals which is vital for existence of any company in market-place.

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