Subject: Fwd: Phone Training - Slides
From: Urvika Chaudhary <[email-masked]>
To: Ana Paula Dias De Oliveira Troiano <[email-masked]>, "Caique Gusmao A. Canario" <[email-masked]>, Sidje Anne Ginette Ehua <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 24 May 2018 18:47:32 +0530 (IST)

Hi 

Please find the attached modules for Call handling. kindly follow this. 

Warm Regards, 
Urvika Chaudhary 
Trainer (LDP) 
LiveSalesman.com 
[email-masked] 

From: "Jana Garbe" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Brian Sexton" <[email-masked]>, "maiwenn gouthe" <[email-masked]> 
Sent: Thursday, 24 May, 2018 16:45:42 
Subject: Phone Training - Slides 

Hi Urvika, 

please find attached the adjusted slides with the changes made with regard to wording (CIAN instead of work item) / call transfer - I have also adjusted the handouts in the same manner for continuity. 

The call I sent in separate email to you while we were holding the training session. 

Hope this helps! 

If you have any questions, make sure to approach me via Skype any time. 

Kind regards, 

Jana